Guarantee

Each J. Alan pipe is painstakingly constructed to provide a smoking experience that will pique the aesthetic as well as the olfactory senses. Complete satisfaction is guaranteed with every pipe that is purchased. To further assure your satisfaction, a handmade leather pipe bag protects all J. Alan Pipes. If pipe is found to be unsatisfactory, return the pipe unsmoked and in its original condition for a full refund less shipping charges.

While each pipe is engineered to provide the highest quality smoke for you, to ensure protection from burnout all J. Alan Pipe bowls are precarbonized with a protective coating. The precarbonization coating is a flavorless, odorless coating that will expedite the break-in period for the pipe to allow you to fully enjoy your new J. Alan Pipe sooner. All J. Alan pipes are guaranteed against burnout for one year from the date of purchase. This warranty will be voided if the bowl coating is removed or otherwise tampered with.

Please visit this page for repairs that fall outside the one year warranty period.